1-866-749-8237 (Toll-Free)

713-313-4357 (xHELP)

Office Hours

Mon - Fri 8AM - 5PM (CST)

Service Requests / Incidents


Classroom Instructional Equipment

Classroom Technology and various tools that help teachers teach and students learn seamlessly – anytime, anywhere!

Computer Login

Serves as a central location for network administration and security. It is responsible for authenticating and authorizing all users and computers within a network of Windows domain type, assigning and enforcing security policies for all computers in a network and installing or updating software on network computers.

eMail / Outlook

Create new TSU emails, change information in existing TSU emails, increase existing mailbox sizes, provide and or remove permissions to and or from shared mailboxes, delete, disable email accounts.

myTSUweb Portal for Employees

Secure, dynamic environment that provides University employees with a single point of access to web services customized to their university account.

Microsoft Applications

Microsoft’s Office 2010 & 2013 suites include Word, Excel, PowerPoint, Outlook, OneNote, and more. They share a consistent look and feel, integrating easily.

Office 365

All faculty, staff and students have access to Microsoft’s most up-to-date technology and services through our Office 365 Enterprise License.


Not On-Campus or by your PC? Your eMail is available for use online and stored in the Internet server mailbox, and that is not downloaded to an eMail program or used offline.

Request For a Banner / UNIX Account

Are you a New or Existing Employee and need access to the Banner ERP system? Click here to request for access to Banner, and specify the modules required!

Requests / Incidents

Faculty, Staff, and Students (In some cases) have the ability to make technology requests, report issues, track incidents, look up how-to’s, manage change requests, and create reports.


The Office of Information Technology periodically provides training for students, faculty and staff for a wide range of subjects and skills.

VPN (Virtual Private Network) Setup

Allows Faculty and Staff to remotely connect to the university network at any time and from anywhere.

Website Consulting

Because building a website can be a real challenge, we can help give you a better insight on what you’re getting yourself into, before you actually do! Discussing issues like: Usability, Accessibility, Publishing Tools/Platforms, Training, etc.

Web Content Updates

Do you have an existing website and need updates made? You can put in a request, send the content to us, and give us a few hours to get it published!

Web Design / Redesign

From personal sites to large-scale redesign projects, OIT offers several full site web building/publishing options for faculty and staff.

Web Streaming

Providing live Audio/Video Streaming for a variety of events on campus.