IT Business Units are the areas of responsibility for the Office of Information Technology that develop business strategy and plans of action to support the university in its core values and initiatives.

Enterprise Applications

Enterprise Applications directs all activities concerning the Banner Enterprise Resource Planning (ERP) System that assist Banner Staff in recording and maintaining data for all students, employees, alumni, and donors.

The department also manages and support Banner Staff with core responsibilities in daily operation of the Banner ERP system and Third Party Products that integrate with it.

  • Degree Works
  • Luminis
  • Banner Security
  • Banner Third Party Products
  • Banner Document Management
  • Banner System Administration

Enterprise Architecture

Enterprise Architecture defines and manages the alignment between business strategy and technology structure. Enterprise Architecture guides IT through the business, information, process and technology changes required to execute strategies and roadmaps

The department also leads the Project Management office that provides project portfolio management, supports IT governance, IT communications, and reporting.

  • Strategic Planning
  • IT Project Portfolio Management
  • Project Management Consulting
  • IT Communications & Reporting
  • Governance Standards & Compliance
  • Business Process Management

 

Enterprise Infrastructure

Enterprise Infrastructure provides direction and support of the TSU Network Operations and Management.

The department also manages the data center and MDF/IDF closets, server and storage systens, email, wireless infrastructure, telecommunications, and provides backup/restore, database administration services, authentication systems, and essential IT security services for the enterprise.

  • Telecommunications
  • Disaster Recovery
  • Security and Data Protection
  • Systems & Data Management Services
  • Wireless Infrastructure
  • Data Center Management
  • Email Management
  • Enterprise Servers & Storage

Enterprise Services

Enterprise Services provides the front-end IT support to maintain and improve service quality and reliability of IT computing services. The department manages the Executive Support Group, Desktop Services, Web Services, Academic Technology, Computer Labs, Service Center and Mobile.

  • Enterprise Computing Support
  • Computer Labs
  • Mobile Applications
  • Web Management
  • Executive Support
  • Academic Technology
  • IT Service Center
  • Audio Visual Support